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Here, you'll find answers to common questions about the video production services, subscription packages, and the creative process. If you don't see your question here, feel free to reach out directly.

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Short-form videos are content usually up to 60 seconds long, often used for social media, ads, or brief updates.
Concept videos, on the other hand, focus more on storytelling and creativity, developed around a specific theme or idea to convey a unique message.
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Generally, the aim is to be as fast and efficient as possible. However, providing an exact turnaround estimate can be challenging due to multiple ongoing projects. All videos should be completed before the end of the respective monthly cycle. If there is time pressure on your project, please email henrik@gulsrudvisuals.com to expedite the process.
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You cannot have multiple subscription packages active at the same time, but you can combine a subscription package with the custom clip package.
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The delivery time depends on the specific clip requirements and the weather conditions at the planned filming location, which can impact the timeline. Regular updates will be provided on the progress of the clips.
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Yes, but this will be invoiced separately from the package and has a fee of $50 per hour. For Norwegian subscribers, an additional 25% VAT will be added to the fee.
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Yes! Feel free to get in touch directly or use the form at the bottom of the page to request a one-off project.
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Yes. Please send an email to henrik@gulsrudvisuals.com, preferably with the subject line 'Product,' and include a brief description of the product and how you want it to be displayed. Your package will be put on hold while the product is in transit.
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If you don’t have any footage available or don’t wish to shoot any, the video will be crafted using either original archived footage or stock footage (available with the Basic or Intermediate package).
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The videos will be emailed to you and available for viewing and download from Google Drive. However, they will be deleted the following month, so please ensure you download the final videos upon delivery.
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Yes, custom packages are available. Please note that the 30% off first-month discount does not apply, and there is a minimum commitment of two months.
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Everything is handled through email. You can assign tasks included in your selected package, and you’ll also receive the completed videos via email. The month is calculated from the purchase date.
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Refunds are not available as long as videos are delivered within the agreed monthly cycle. To make it easier to try the service, the first month is offered at a 30% discount so you can see if it’s a good fit for you.
